Frequently Asked Question
people ask us many questions and we help them so we have added FAQs for ease.
Who handles the deliveries, and can I track my order?
All deliveries are handled by a third-party courier , not ZEFA TRADING COMPANY LTD. You will receive tracking information to monitor the status of your order.
What is the success rate for orders arriving on time?
We enjoy a 96% success rate of orders arriving on time. While we strive to avoid delays, occasional issues with couriers beyond our control may occur.
Are there any specific areas or regions that are subject to delivery surcharges?
Yes, the Highlands and Islands of Scotland, Northern Ireland, Isle of Man, and Isles of Scilly (postcodes IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE, BT, IM, and TR21-25) are subject to a surcharge.
FAQs
We offer a wide range of batteries including automotive, industrial, consumer, and renewable energy storage batteries. Each type is designed to cater to specific needs and applications.
Factors such as battery type, size, capacity, voltage, and compatibility with your device or application are crucial considerations. Our knowledgeable staff can provide guidance to ensure you make the right choice.
The lifespan of our batteries varies depending on factors such as usage, maintenance, and environmental conditions. However, we ensure that all our batteries are built to last and undergo rigorous testing to meet quality standards.